Delete your Vavio account

Last updated: 1 August 2026

This page explains how to request permanent deletion of your Vavio account and the personal data associated with it. You can make the request even if you no longer have the mobile app or cannot sign in.

Request account deletion

Email us from the address you use for Vavio. Put “Vavio account deletion request” in the subject. We will verify that the account is yours before deleting it. Never send us your password or a sign-in code.

Request Account Deletion

If email is not available, use our contact form and include the email address on the account.

Delete from the Vavio mobile app

  1. Sign in to Vavio.
  2. Tap your account initial in the top-right corner.
  3. Tap “Delete account”.
  4. Review the warning and confirm “Delete account”.

You can also delete your account on the web from Account → Data & privacy → Delete your account.

If you own a business in Vavio

A personal account cannot be deleted while it still owns an active business. Transfer the business to another owner or close the business first. Closing a business stops its AI employees, disconnects its connected accounts, removes teammate access, and cancels its subscription. If you cannot complete those steps yourself, start the deletion request above and support will help you through them.

What we delete

Deleting your account removes the personal data associated with you, including:

  • Your Vavio sign-in, name, email address, sessions, and device registrations.
  • Your own conversations with AI employees.
  • Your personal files, preferences, and content you authored personally.
  • Your access to every business in Vavio.

We complete an account-deletion request end to end within 30 days.

What we retain

Some records must remain for legitimate legal, financial, security, and audit purposes:

  • Business and financial records—including invoices, subscriptions, usage ledgers, approvals, and audit records—are kept for seven years. Your name and email are removed and the actor is represented only by a stable, pseudonymous identifier.
  • Business configuration that a business adopted may remain, with its author pseudonymized.
  • Operational and security logs are kept for up to 90 days.
  • Backups roll off on an approximately 30-day cycle and are not used to restore a deleted account.

For more about how Vavio handles personal data, read our Privacy Policy.