1. What are cookies?
Cookies are small text files that websites place on your device when you visit. They are widely used to make sites work properly, remember preferences, and understand how people use the site. We also refer to similar technologies (e.g. local storage, session storage) where relevant in this policy.
2. Who sets cookies on Vavio?
Vavio (“we”, “us”) operates the Vavio website and application. We set “first-party” cookies. We may also use services from trusted partners that set their own “third-party” cookies or similar technologies when you use our site (e.g. for authentication, analytics, or support).
3. Why we use cookies
We use cookies to:
- Keep you signed in: so you don’t have to log in every time you use the product.
- Secure the service: to help prevent abuse and protect your account.
- Remember preferences: such as language or display settings where we offer them.
- Understand usage: to see how the product is used so we can improve it (e.g. analytics, in anonymised or aggregated form where possible).
4. Types of cookies we use
We use the following types of cookies:
- Strictly necessary: required for the site and app to function (e.g. authentication, security). These generally do not require consent under UK/ePrivacy rules.
- Functional: remember choices and improve experience (e.g. theme, region). We rely on consent where required by law.
- Analytics and performance: help us understand how the service is used. We use these in a way that minimises identification of individuals and, where required, only after consent.
5. How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies remain for a set period (e.g. until expiry or until you clear them). Authentication and security cookies typically last as long as needed to keep you signed in and secure; you can clear them by signing out or clearing your browser data.
6. Your choices
You can control cookies via your browser settings (e.g. block or delete cookies). Blocking strictly necessary cookies may affect how the Service works (e.g. you may not be able to stay signed in). Where we use optional cookies (e.g. analytics), we will seek your consent where required by law. You can withdraw consent or change preferences through the options we provide or via your browser.
7. More information
For more about how we handle personal data, see our Privacy Policy. For questions about this Cookie Policy, contact Vavio at hello@vavio.ai.