1. Agreement
These Terms of Service (“Terms”) are a contract between you and Vavio (“Vavio”, “we”, “us”), a company registered in England and Wales. By creating an account or using the Vavio service (the “Service”), you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.
2. The Service
Vavio is a software-as-a-service platform that lets you create, publish, and manage interactive lead magnets (e.g. calculators, quizzes, assessments) and collect and manage leads. We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with your chosen plan and these Terms. We may update the Service from time to time; we will use reasonable efforts to avoid breaking changes.
3. Your obligations
You agree to:
- Provide accurate account information and keep it up to date.
- Keep your login details secure and not share them with others.
- Use the Service only in compliance with applicable laws and not for any illegal or harmful purpose.
- Not attempt to gain unauthorised access to the Service, other accounts, or our systems.
- Not resell, sublicense, or commercially exploit the Service beyond your permitted use.
- Ensure that your use of the Service (including tools you publish and data you collect) complies with privacy and data protection laws and that you have any required consents from end users.
4. Your content and data
You retain ownership of content and data you upload or create in the Service. You grant us the rights we need to operate, host, and improve the Service (e.g. to store, process, and display your content and to use anonymised or aggregated data). Our use of personal data is governed by our Privacy Policy.
5. Payment and subscription
Paid plans are billed in advance (e.g. monthly or annually) in accordance with the pricing shown in the Service. You must provide a valid payment method. You may cancel your subscription at any time from your account; you will keep access until the end of the current billing period and will not be charged again. We do not offer refunds for the current or previous billing periods, so cancelling before the next charge is the way to avoid future fees. We may change fees on reasonable notice; continued use after a change constitutes acceptance. Failure to pay may result in suspension or termination of access.
6. Suspension and termination
We may suspend or terminate your access if you breach these Terms, for non-payment, or to protect the Service or others. You may cancel your account at any time through the Service or by contacting us. On termination, your right to use the Service ends. We may retain data as required by law or as set out in our Privacy Policy.
7. Disclaimers
The Service is provided “as is”. We do not warrant that it will be uninterrupted, error-free, or fit for any particular purpose beyond what is described. We exclude to the fullest extent permitted by law all implied warranties. This does not affect your statutory rights.
8. Limitation of liability
To the maximum extent permitted by law, Vavio shall not be liable for any indirect, consequential, or special loss, or for loss of profit, revenue, data, or goodwill. Our total liability in respect of any claim or series of related claims arising from or in connection with these Terms or the Service shall not exceed the fees you paid us in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.
9. Indemnity
You agree to indemnify and hold harmless Vavio and its affiliates from any claims, losses, or costs (including reasonable legal fees) arising from your use of the Service, your content or data, or your breach of these Terms.
10. General
These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales. If any part of these Terms is held invalid, the rest remains in force. We may update these Terms from time to time; we will post the updated version in the Service and indicate the date. Continued use after changes constitutes acceptance. Our failure to enforce any right does not waive that right.
11. Contact
For questions about these Terms, contact Vavio at hello@vavio.ai.