Help
Good questions.
Your computer, your own AI tools, billing and cancelling.
Do I need to switch AI tools?
No. Bring the AI tools you already use and sign in with your own accounts. Your provider's plans and usage limits still apply, and supported apps and editions apply.
Open your computer's desktop in your browser whenever you like. Using it yourself never spends your Vavio balance.
What do I get?
$59 a month for your computer, billed in US dollars.
Open your computer's desktop in your browser whenever you like. Using it yourself never spends your Vavio balance.
What happens when I close my laptop?
Your cloud computer stays on during your paid subscription, even with your laptop closed.
Whether an AI task keeps running depends on the tool, its limits and any approvals it needs. A computer staying on doesn't mean a task has finished, so check its progress when you return.
Are my AI subscriptions included?
Other AI services you use on your computer need your own account with them, and they bill you for it. Their fees aren't included and don't come from your Vavio balance.
When a service needs you to sign in to your own account, you'll be asked at that point.
Does Vavio make my AI faster or give it more usage?
Vavio doesn't make your AI faster or add usage to your subscription. Your provider sets its models and usage limits; Vavio gives your tools a separate computer of their own.
How does Vavio usage work?
$5 of Vavio usage to start, given once. It doesn't expire.
Each piece of Vavio work is charged to your balance at twice the cost of the AI models that do it.
What happens when my balance runs out?
When your balance runs out, Vavio stops starting new work until you add more. Your computer and desktop keep working.
What happens if I cancel or stop paying?
Your subscription is billed monthly in advance and renews automatically each month until you cancel.
We don't promise to keep your computer or its files after your paid access ends, and we don't offer backups or an uptime guarantee.
If your subscription ends, your balance stays on your account for when you subscribe again. Vavio only works on your computer while you have a paid subscription.
What should I know before relying on Vavio?
Vavio can get things wrong. Check results that matter before you rely on them.
How do I get help?
Contact us and tell us what's going wrong.