Vavio is not HIPAA compliant

The boundary today

Vavio is a general AI-employee platform for business work. The current service has not been designed, audited, or contracted for HIPAA-regulated workloads, and Vavio does not sign a Business Associate Agreement.

Do not paste protected health information into Chat, connect an inbox or data source that may expose it, or train an employee to handle patient-specific work. This is a product boundary, not a judgment that a particular workflow falls outside HIPAA.

Keep protected health information out

• Do not use Vavio for patient records, diagnoses, treatment plans, imaging, prescriptions, referrals, or clinical notes.
• Do not use it for patient-specific scheduling, billing, insurance, eligibility, intake, or care communications.
• Do not grant it access to an inbox, CRM, drive, database, or other system where protected health information may be available to the employee.

Healthcare-adjacent work needs your own review

A healthcare or healthcare-adjacent organization should use Vavio only for work its own privacy and compliance owner has confirmed contains no protected health information and needs no BAA. Keep access least-privileged and begin with synthetic or clearly non-sensitive data.

If a job can become patient-specific, or its connected system mixes ordinary business data with protected information, treat that job as out of scope for Vavio today.

If you need HIPAA compliance or a BAA

Vavio is not the right system for that work today. Use a vendor that contractually supports the required compliance boundary. Your legal or compliance adviser should decide what your organization may connect and process.